AFC Customer Service Creed
To be a relationship driven partner integrating vital resources to ensure our members/farmers success
To generate a return on our members investment through patronage and equity retirement, providing knowledge, infrastructure, resources to enhance our members/farmers profitability
- We will always strive to exceed our customers' expectations.
- We will never try to take advantage of a customer.
- We will always be truthful to our customers.
- We will always honor our word to our customers.
- We will always strive to reduce internal expenses.
- We will always try to buy at the best value available.
- We will never add more margin to our products than the minimum amount necessary to earn a modest and reasonable profit.
- In times of shortages, as in times of largess, we will treat all of our customers fairly.
- Regardless of our price on a given day for a given product, we will try to give better service to our customers than all of our competitors combined.
- We will build and maintain forever a reputation for being honest, reliable and trustworthy in all of our dealings with our customers and our suppliers.